We provide high quality tenant and property management ensuring your investments are completely stress free and your tenants experience a well-managed and professional service. What we do:

Bespoke leases tailored to suit each property and the owner’s needs.

• Great tenant and owner relationships.
• 24 hour emergency maintenance with no hidden charges and competitive quotes arranged for planned works.
• Efficient and professional administration.
• Tenant credit and back ground check CIDS.
• Rent review and negotiation service for sitting tenants.

Extremely Competitive Fees Our fees are 7.5% to find you a tenant plus we will manage your property for the first 12 months. The best bit is you don’t have to pay us a lump sum up front like all the other management companies but spread the payments over 12 months. If at the end of the 12 months you wish to keep using PSJ then you can carry on the monthly payments at the same 7.5% rate.

MY DEPOSIT SCHEME

TENANCY DEPOSITS IN JERSEY

With effect from 2 November 2015 residential leases in Jersey are subject to the residential tenancy deposit scheme (the “Scheme”).

The Residential Tenancy (Deposit Scheme) (Jersey) Regulations 2014 have come into force under the Residential Tenancy (Jersey) Law 2011 (the “Law”) and introduces the Scheme, a government authorised tenancy deposit protection scheme designed to safeguard tenants’ deposits and regulate their return at the end of a tenancy. In the first instance, the Scheme is being administered by MyDeposits Jersey.

WHEN DOES THE SCHEME APPLY?

The Scheme applies to all new, renewed or varied residential tenancy agreements.

It requires landlords/letting/managing agents to lodge a tenant’s deposit with MyDeposits (as administrator of the Scheme) within 30 days of receipt. Failure to do so is an offence and can incur a fine of up to £2,000.

Landlords of existing tenancies can also voluntarily choose to use the Scheme in order to protect their tenant’s deposit.

JOINING THE SCHEME AND LODGING THE DEPOSIT?

It is free for landlords or letting/managing agents to join the Scheme.

There is a charge of £20 plus GST charge for registering each deposit and this charge is deducted from the tenant’s deposit.

The Scheme safeguards the deposits in a regulated bank until they are due for repayment at the end of a tenancy.

On receipt of the deposit from the landlord MyDeposits send a confirmation to both the landlord/letting/managing agent and the tenant, including the amount paid, how to get the deposit back and what to do if there is a dispute over the deposit.

RETURN OF THE DEPOSIT

Either party can apply to My Deposits for the deposit to be released at the end of the tenancy.

Both the landlord/letting/managing agent and the tenant must authorise its release and it will then be released within 5 working days following authorisation.

Landlords and tenants are encouraged to agree the amount of deposit to be returned between them to speed up the release process.

DEPOSIT DISPUTES

If the landlord believes the tenant has breached the terms of the tenancy agreement (eg. failed to pay the rent or damaged the property) and if the tenant disagrees, the parties are able to use the free Alternative Dispute Resolution Service (ADR) and the case will be referred to an independent adjudicator.

MyDeposits can only deal with deposit disputes up to the amount of the deposit and any monies claimed over the deposit amount will need to be pursued via the Petty Debts Court, in accordance with the provisions of the Law.

ADVICE FOR LANDLORDS/AGENT

At the start of the tenancy:

have a clear and well drafted tenancy agreement to reduce the possibility of any disputes over the deposit at the end of the tenancy;

have a full and detailed record of the fixtures, fittings and decorative state of the property, including photographs, approved/signed by both parties;

advise the tenant of the £20 plus GST charge being deducted from their deposit;

register with MyDeposits and lodge the tenant’s deposit within 30 days of receipt;

keep receipts and invoices for any charges incurred during the tenancy for cleaning, replacing any contents, repair costs etc. for which the tenant may be liable;

keep a record of all rent received or unpaid; and

retain copies of all exchanges of e-mail/correspondence between the parties.

At the end of the tenancy:

arrange a meeting with the tenant at the property to review its overall state and check the inventory to ensure that the terms of the tenancy agreement have been met; and

send a copy of any check out report to the tenant to agree the amount of the deposit to be returned.

If the Landlord sells the property part way through the tenancy with the tenant still resident:

MyDeposits will continue to hold the deposit for the remainder of the term of the tenancy until it is due for repayment.

Any new landlord must ensure that the deposit has been submitted to the Scheme within the 30 day time scale.

The Scheme will transfer the deposit between 2 landlord accounts when requested to do so by appropriate parties.

CONCLUSION

It is important when entering into any contract, lease or tenancy agreement to consider your rights and obligations and, in particular with the new Scheme in place. At Property Store Jersey, we have considerable experience of the landlord and tenant areas. We would be delighted to advise agents, landlords or tenants on the practical implications of the Scheme.

Property Store Jersey now uses Docusign, allowing organisations to manage electronic agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, a way to sign electronically on different devices.

We use this as a legally binding document for all our leases.

Accurate and reliable rates, making sure you get the most out of your investment!

Once a suitable tenant has been found we find the appropriate references. This includes; credit checks, previous landlords, personal references and employers.

We create our own leases, short and long term, and use Docusign for all our signatures.

We charge a fixed fee per year, taking it out of the first months rent. Contact us for more details.

We collect the deposit from the tenant and put it into the MyDeposit scheme.